1. Introduction
RaiseLaunch LLC (“RaiseLaunch,” “we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, disclose, and safeguard information through raiselaunch.com, our forms, email and SMS communications, purchases, and other interactions with our services.
2. Information we collect
We may collect information you provide, including your name, email address, phone number, mailing address, company, title, account credentials, payment and billing information, pitch decks, website links, form responses, and communications with us.
We may automatically collect IP address, approximate location, browser and device information, pages visited, referring pages, and interaction data through cookies, pixels, web beacons, and similar technologies.
3. How we use information
- Provide, personalize, maintain, and improve our services.
- Process purchases and deliver products, memberships, audits, and requested materials.
- Respond to inquiries and manage customer relationships.
- Send operational, promotional, email, and SMS communications consistent with your choices.
- Measure campaigns, website usage, and user experience, including whether an ad led to a booked call.
- Detect abuse, protect our rights, and comply with legal obligations.
4. Email and SMS communications
Where required, we send marketing communications with consent. Message frequency varies. Message and data rates may apply. Consent to receive marketing texts is not a condition of purchase. You may reply STOP to opt out of SMS messages or use the unsubscribe link in an email. Transactional or legally required communications may continue where permitted.
5. Sharing information
We may share information with service providers supporting payments, hosting, analytics, advertising, communications, CRM, scheduling, and fulfillment; in a business transfer; when required by law; to protect rights and safety; or with your consent. These providers include Google for analytics and advertising, HighLevel/LeadConnector for our calendar and chat, and Apollo for website activity measurement when advertising is allowed. We do not sell personal information for money.
6. Analytics, advertising, and remarketing
With your choice, we use Google Analytics and Google Ads to understand visits and measure ad results. We may use Google Ads remarketing to show RaiseLaunch ads to people who previously visited our website. Third-party vendors, including Google, may show those ads on sites across the internet. Google and other vendors may use cookies or device identifiers based on your earlier visits to this website to select and measure ads. Our advertising and analytics choices are separate and optional.
Learn how Google uses information from sites that use its services. You can control personalized ads in Google My Ad Center and opt out of some other vendors through the Network Advertising Initiative. Those controls work separately from the choices on this site.
7. Your privacy choices
You can change your analytics and advertising choices at any time. Optional storage is off until you make a choice. Rejecting advertising prevents our optional advertising and remarketing scripts from loading on your next page load. Our booking calendar can still work as a requested service; the chat widget loads only if you open it.
Depending on where you live, you may have rights to access, correct, delete, restrict, object to, or receive a copy of certain personal information. You may also withdraw consent where processing relies on consent. We may need to verify your identity before completing a request.
8. Security and retention
We use reasonable administrative, technical, and organizational safeguards, but no internet transmission or storage method is completely secure. We retain information for as long as reasonably necessary for the purposes described here and to meet legal, accounting, and reporting requirements.
9. International transfers and third-party links
Information may be processed in countries with different data-protection laws. We use appropriate safeguards where required. Our website may link to third-party services whose privacy practices we do not control.
10. Children
Our services are not directed to children under 18, and we do not knowingly collect their personal information.
11. Changes and contact
We may update this policy and will post the revised date on this page. Questions and privacy requests may be sent to hello@raiselaunch.com.