1. Introduction
RaiseLaunch LLC (“RaiseLaunch,” “we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, disclose, and safeguard information through raiselaunch.com, our forms, email and SMS communications, purchases, and other interactions with our services.
2. Information we collect
We may collect information you provide, including your name, email address, phone number, mailing address, company, title, account credentials, payment and billing information, pitch decks, website links, form responses, and communications with us.
We may automatically collect IP address, approximate location, browser and device information, pages visited, referring pages, and interaction data through cookies, pixels, web beacons, and similar technologies.
3. How we use information
- Provide, personalize, maintain, and improve our services.
- Process purchases and deliver products, memberships, audits, and requested materials.
- Respond to inquiries and manage customer relationships.
- Send operational, promotional, email, and SMS communications consistent with your choices.
- Measure campaigns, website usage, and user experience.
- Detect abuse, protect our rights, and comply with legal obligations.
4. Email and SMS communications
Where required, we send marketing communications with consent. Message frequency varies. Message and data rates may apply. Consent to receive marketing texts is not a condition of purchase. You may reply STOP to opt out of SMS messages or use the unsubscribe link in an email. Transactional or legally required communications may continue where permitted.
5. Sharing information
We may share information with service providers supporting payments, hosting, analytics, advertising, communications, CRM, scheduling, and fulfillment; in a business transfer; when required by law; to protect rights and safety; or with your consent. We do not sell personal information for money.
6. Your privacy choices
Depending on where you live, you may have rights to access, correct, delete, restrict, object to, or receive a copy of certain personal information. You may also withdraw consent where processing relies on consent. We may need to verify your identity before completing a request.
7. Security and retention
We use reasonable administrative, technical, and organizational safeguards, but no internet transmission or storage method is completely secure. We retain information for as long as reasonably necessary for the purposes described here and to meet legal, accounting, and reporting requirements.
8. International transfers and third-party links
Information may be processed in countries with different data-protection laws. We use appropriate safeguards where required. Our website may link to third-party services whose privacy practices we do not control.
9. Children
Our services are not directed to children under 18, and we do not knowingly collect their personal information.
10. Changes and contact
We may update this policy and will post the revised date on this page. Questions and privacy requests may be sent to hello@mail.raiselaunch.com.